For more see the full article at Northcentral University Higher Degrees Fall 2013
For more see the full article at Northcentral University Higher Degrees Fall 2013
Several courses I teach include discussion regarding the importance of understanding personality preferences. Students often take personality tests to determine their “type”. Part of their type includes whether they are introverts or extraverts (Myers Briggs spells extravert with an “a” instead of an “o”). In my training to become a qualified Myers Briggs MBTI trainer, I learned that people have preferences for how they like to receive and process information. We were told it was similar to how people prefer to write with their right or left hand. That is why I found the recent Wall Street Journal article titled How an Introvert Can Be Happier: Act Like an Extrovert to be so interesting. The title contradicts some of what I learned in my training.
Some interesting highlights from this article include:
If Myers Briggs information teaches us that people have certain preferences and feel more comfortable with those preferences, this research contradicts that. However, not all researchers agree with these results. Some of the researchers in this article believed that trying to act against type would deplete glucose resources due to the concentration involved. If genetics truly plays a role in whether someone is introverted or extroverted, then people may find it difficult to constantly fight their natural tendencies.
Susan Cain, author of the book Quiet: The Power of Introverts in a World that Can’t Stop Talking, argued that the people should draw on their strengths rather than try to be something they are not. This is not unlike the position Tom Rath, author of Strengths Finder 2.0 takes in his book that embraces working on strengths rather than weaknesses. In the book, It’s Not Your It’s Your Personality, several of the top personality theories and assessments are addressed including Myers Briggs and Strengths Finders, DISC, and Emotional Intelligence.
The word Millennials is used to describe adults born between the years of 1980 and 2000. They are also known as Generation Y. Jean Twenge, author of Generation Me explained Millennials tend to be more self-focused and may expect to receive a lot of recognition. Sixty Minutes aired an interesting story titled The Millennials are Coming. In this show, they explained how this younger generation expects good things and expects them with little effort. I have noticed that this sense of entitlement has carried into the online classroom setting.
Most of my students are very respectful. They follow directions. They ask questions with the proper tone. However, there are a few that are more demanding. Although I have not formally studied the age group of the students who demonstrate issues with entitlement, I have noticed that my older Baby Boomer students seem to demonstrate more respect.
Some students become frustrated with expectations as they enter higher level programs. Some of my students have managed to get through their undergraduate program with poor writing skills. If I make comments about things that they need to work on for future assignments, some of them become upset or angry. It is as if they expect to receive an A with very little effort. They may make comments that express their indignation that I would even suggest that they might write “a lot” as two words, or indent a paragraph per APA guidelines. I might even receive a note from them about how other professors did not mark down for certain things.
I do not take that many points off for writing or APA-related issues. I teach business-related courses and should not have to make grammar or structure my main focus. What is interesting to me is that their anger does not seem to be about the score received as much as the fact that I have pointed out something they have done incorrectly.
Many students tell me that professors do not insert comments on their assignments. Perhaps that is why some of them react the way they do. However, it seems to me that a graduate-level student should write at a graduate level.
Based on the reaction I get from the younger students, I often wonder if some professors “let things go” in order to keep the peace. I have spoken to other professors who perform peer-reviews and deal with conflict resolution. They have told me that students will complain about many little things. If students complain, professors must respond, and then that creates more of a hassle for them.
The squeaky wheel may get the grease. If professors do not want to tell students the truth, for fear of reprimand, they may just let things slide. My concern is that younger students’ entitlement issues have made them complain too easily and kept them from developing important skills.
MOOCs have drawn attention to the different requirements of online vs. traditional teaching jobs. I recently watched Dr. Dani Babb’s Udemy presentation titled How to Make Money Teaching as an Online Professor. She said something that I thought was interesting. She had worked as a traditional professor prior to becoming an online professor. When she discussed the job requirements of an online professor, she mentioned that online professors have to deal with students who expect a lot more interaction in the online environment than the traditional one. This is very true. This is also something that I do not think gets enough attention in the media.
There are plenty of articles about how wonderful traditional schools are compared to online schools. However, it has been my experience that online schools provide students with far more access to their professors. This has increased the amount of responsibilities required of online professors. Online professors must:
While the demands placed on online professors have increased, they may feel like they are being under-valued by the press. Students expect more value. Students want skills that lead to immediate job improvements. This has put pressure on educators. However, this kind of pressure is good because it creates a dialogue for how to improve the online experience.
One of the hardest things I had to do when I moved was to get rid of some of my books. My house was starting to look like a Barnes & Noble. I kept the textbooks I use for my courses and a few others that I found especially useful or interesting. The following list is in no particular order. It contains some of my favorite books that I kept. I often recommend them to my students:
Google and other search engines have changed the way people locate information. The problem is that online students think of Google as a proper tool to use to perform research for assignments. Google Scholar may provide access to some scholarly research. However, most online schools prefer that students use the school’s library search feature. It is important that students consider the reliability of the type of content that is available on traditional websites.
Pew reported that the majority of students are not able to recognize bias in online content. This has become frustrating for professors because these skills should be taught in first-year college courses. Turnitin’s white paper titled What’s Wrong with Wikipedia, reported that in over 37 million papers submitted by students, there were 156 million matches to content found from the Internet. This means that students use sites like Google Books, May Clinic, Yahoo Answers, Wikipedia, etc. These are unacceptable sources to use for college-level courses.
According to Turnitin’s research, the following problems exist with student’s research behavior:
There are times when assignments allow for students to use websites like Apple.com, or other corporate or news sites. If this is allowed by the instructor, students must be able to recognize if the site is highly regarded. An example might be The New York Times. If students are in doubt, they should direct questions to their instructor for guidance.
HR professionals within organizations have given personality assessments to potential employees for many years. I was asked to take a personality assessment for a pharmaceutical sales job in 1987. The changes I have noticed since that time include the type and frequency of personality tests given. What also may be trending is the fact that leaders of schools have become more interested in personality assessments. In the Wall Street Journal article Business Schools Know How You Think, but How Do You Feel, author Melissa Korn explained, “Prospective MBA students need to shine by showing emotional traits like empathy, motivation, resilience, and dozens of others.” Schools may be interested in these traits because organizations value these traits. Korn also explained, “Measuring EQ-or emotional intelligence quotient-is the latest attempt by business schools to identify future stars.”
I find this trend to be particularly interesting because I teach business, I am a qualified Myers Briggs instructor, a certified EQ-i instructor, and I wrote my dissertation on the relationship between emotional intelligence and sales performance. I have also witnessed that online schools have placed more importance on personality assessments. Many of my first-year students must take a Jung-like personality test. Many of my undergraduate and graduate business students have to assess their EQ.
I think it is important for these personality preference and emotional intelligence issues to be addressed in online courses. Some of the things that may hurt a graduate’s chance of obtaining is job include having poor self-assessment skills, poor interpersonal skills, and a lack of concern for how they are perceived by others.
When I was in pharmaceutical sales, they rated us each year on our concern for impact. It was such an important part of what they believed made us successful in the field, that there were consequences to poor judgment and rude behavior. In the book, It’s Not You It’s Your Personality, there is a chapter regarding concern for impact, as well as one for Myers Briggs MBTI, Emotional Intelligence, DISC, and many other personality assessments that may help young adults in the workplace. One of the universities for which I teach requires students to read this book in a foresight course.
It is important for online students to learn about these assessments because employers use them. Some personality traits stay with us throughout our lives. The MBTI is an example of an assessment that determines preferences that may not change. This assessment may be helpful to students who are not sure about career paths. Other assessments like the EQ-i determine emotional intelligence levels. The good news about emotional intelligence is that it may be improved. Marcia Hughes has written several books about how to improve EQ in the workplace. The savvy online students will work on developing their EQ and understanding personality preferences before they graduate. By being proactive, students may have a better chance of being successful in a career that matches their personality preferences.
Some students like to present papers with a bit of pizzazz. Many may add pictures or charts they have found on the Internet. Unfortunately many of the things they try to incorporate into their work may create a copyright violation. The good news is that there are sites where students can find media to share that is not protected.
The Creative Commons site is a good place to go to find content. According to their site, “If you’re looking for content that you can freely and legally use, there is a giant pool of CC-licensed creativity available to you. There are hundreds of millions of works — from songs and videos to scientific and academic material — available to the public for free and legal use under the terms of our copyright licenses, with more being contributed every day.”
Some famous sites like Google, Flickr, and Wikipedia use Creative Commons to access media. Wikipedia’s Public Domain Image Resources page also provides some great links to media that is not copyright-protected. This site provides general as well as government resources.
Some students incorporate images they have found using the insert clipart function in Word. According to the Microsoft site, “The Clip Art and Media gallery provides a compilation of artwork. See the use terms for the description of permitted uses. If those terms do not meet your needs, our Clip Art partners at Office Online provide a variety of images you can license directly. Sample Art may be used for personal use only. You may not sell, lease, or distribute Sample Art, or any materials you create that use Sample images, for any commercial purposes.”
If students submit a Word document that has clip art obtained from Word, they may have questions about how to cite it in APA. According to Owl Purdue’s site it is, “unnecessary to provide citation on a document presented via the Microsoft program for stock images that a specific to that software package.”
It may be difficult to find free clip art simply by searching for it on Google. Many sites that come up offer some free clip art that is usually not that great. The better clip art usually requires a fee. I am often contacted by people about the clipart used for my online education blog. I have used a couple of sources that charge a fee, including Shutterstock and iStockPhoto. The really good pictures like these usually require a fee.
When students insert pictures that are copyright protected, professors should explain this to them. There are many students who assume they can copy and paste just about anything from the Internet into their assignments. Students may benefit from reading: How to Avoid Copyright Infringement and Copyright Fair Use and How it Works for Online Images.