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  • drdianehamilton 12:56 pm on July 23, 2013 Permalink | Reply
    Tags: , , , Entitlement, , , , , ,   

    Millennial Student Entitlement Issues 

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    The word Millennials is used to describe adults born between the years of 1980 and 2000.  They are also known as Generation Y.  Jean Twenge, author of Generation Me explained Millennials tend to be more self-focused and may expect to receive a lot of recognition. Sixty Minutes aired an interesting story titled The Millennials are Coming.  In this show, they explained how this younger generation expects good things and expects them with little effort. I have noticed that this sense of entitlement has carried into the online classroom setting.

    Most of my students are very respectful. They follow directions.  They ask questions with the proper tone.  However, there are a few that are more demanding.  Although I have not formally studied the age group of the students who demonstrate issues with entitlement, I have noticed that my older Baby Boomer students seem to demonstrate more respect.

    Some students become frustrated with expectations as they enter higher level programs.  Some of my students have managed to get through their undergraduate program with poor writing skills.  If I make comments about things that they need to work on for future assignments, some of them become upset or angry.  It is as if they expect to receive an A with very little effort.  They may make comments that express their indignation that I would even suggest that they might write “a lot” as two words, or indent a paragraph per APA guidelines.  I might even receive a note from them about how other professors did not mark down for certain things.

    I do not take that many points off for writing or APA-related issues. I teach business-related courses and should not have to make grammar or structure my main focus.  What is interesting to me is that their anger does not seem to be about the score received as much as the fact that I have pointed out something they have done incorrectly.

    Many students tell me that professors do not insert comments on their assignments. Perhaps that is why some of them react the way they do.  However, it seems to me that a graduate-level student should write at a graduate level.

    Based on the reaction I get from the younger students, I often wonder if some professors “let things go” in order to keep the peace.  I have spoken to other professors who perform peer-reviews and deal with conflict resolution.  They have told me that students will complain about many little things.  If students complain, professors must respond, and then that creates more of a hassle for them.

    The squeaky wheel may get the grease. If professors do not want to tell students the truth, for fear of reprimand, they may just let things slide.  My concern is that younger students’ entitlement issues have made them complain too easily and kept them from developing important skills.

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    • Rex 11:08 am on August 4, 2014 Permalink | Reply

      As a student in your BA500 Management course, I found your instructions insightful and helpful.
      With that said, I am a non-millennial.
      Thanks!

  • drdianehamilton 9:14 am on June 26, 2013 Permalink | Reply
    Tags: , , Google Scholar, , , , , ,   

    Changing the Way Students Perform Online Research 

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    Google and other search engines have changed the way people locate information.  The problem is that online students think of Google as a proper tool to use to perform research for assignments.  Google Scholar may provide access to some scholarly research.  However, most online schools prefer that students use the school’s library search feature.  It is important that students consider the reliability of the type of content that is available on traditional websites.

    Pew reported that the majority of students are not able to recognize bias in online content.  This has become frustrating for professors because these skills should be taught in first-year college courses.  Turnitin’s white paper titled What’s Wrong with Wikipedia, reported that in over 37 million papers submitted by students, there were 156 million matches to content found from the Internet.  This means that students use sites like Google Books, May Clinic, Yahoo Answers, Wikipedia, etc.  These are unacceptable sources to use for college-level courses.

    According to Turnitin’s research, the following problems exist with student’s research behavior:

    • Problem: Students value immediacy over quality – Students use sites like Wikipedia to find quick answers.  Wikipedia may offer some valuable resources at the bottom of their site to support the content. Solution:  These sources are usually available through the school’s library search feature.  Schools’ search engines are quite easy to use. They access some of the best material available for free.  Students can easily mark a box for peer-reviewed studies.  This will ensure that their research contains quality information.
    • Problem:  Students often use cheat sites – Students may find sites that offer to write their papers for a fee.  Most of these papers are captured within Turnitin’s plagiarism detecting software. Therefore when students buy the paper and submit as their own, the software will detect it as plagiarized.  Solution:  The time it takes to find and buy a paper on the Internet could have been used to simply write an original paper.  Nothing is gained from submitted plagiarized work.  Students risk getting expelled.  Most assignments are not that long or difficult.  The point of writing them is to gain knowledge.  Students who attend school just to obtain a piece of paper will not be prepared for the working world.  They will spend money on a degree that will not help them if they have not learned the information.
    • Problem:  Research is not synonymous with search – Students may put a lot of faith in the information found on the Internet.  Just because a site allows people to ask and answer questions, does not mean that the answers are correct. Searching for answers on the Internet does not mean that the answers are based on actual research.  Solution:  Using peer-reviewed sources that are available through the school’s library ensures that the information in the article has been reviewed by the author’s peers.  These studies are actual research.

    There are times when assignments allow for students to use websites like Apple.com, or other corporate or news sites.  If this is allowed by the instructor, students must be able to recognize if the site is highly regarded. An example might be The New York Times.  If students are in doubt, they should direct questions to their instructor for guidance.

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  • drdianehamilton 4:37 am on June 21, 2013 Permalink | Reply
    Tags: Behavior, , , , , , Online Safety, Safety, Social Skills,   

    Online Student Safety and Behavioral Issues 

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    The online classroom may make it easier for students with personality problems or even mental health issues to go undetected.  It may provide a false sense of security for some students who make friends with other students who may appear to be well.  However, in any online situation, it is wise to look for some behavioral signals that may indicate some problems.

    I have had students who ignore netiquette, aka rules of proper behavior in the online classroom. I have had a few students who concerned me to the point that I believed, for safety reasons, I had to report them.  Although I have not had this happen often, it can be frightening for innocent students who get bullied or are provoked by these behaviorally-challenged students.

    I recently had a student send me a note that she felt uncomfortable by certain wording that another student used in class.  She asked me to ask the student to refrain from using what she considered profanity.  Although this “profanity” may have seemed very mild to some of the other students, it bothered her.  It is important for students to realize that everyone may not be comfortable with certain words.

    In the Wall Street Journal article When Social Skills are a Warning, the author explained that it may be important to look for social skills that may indicate a warning of behavioral issues. Instructors and fellow students might be able to detect some early signs that are symptoms of problems like social indifference, lack of empathy, and inappropriate behavior.  Some students do not recognize when to “back off” in discussions.  In the article, the author explained how our brains are set up differently. “Some networks act as emotional brakes and others as the gas.  Everyone has a different balance of these networks, which contributes to our personalities, emotions and behaviors.”

    When students notice something that makes them feel uncomfortable, they should report it to their professor or counselor.  Many students are harmless and just do not realize how they may come across to others.  The problem is that there have been incidents that make the news that scare people.  These past tragedies may help to make people more aware of the importance of recognizing behavior.

    Just because there is a computer screen between students, does not mean there is no danger.  Some students connect in online chat rooms.  Sometimes they exchange email and telephone numbers.  Just because a student is in an online college classroom, it does not ensure that this person is harmless.  In online, just as in traditional courses, there will be some students who have behavioral problems.  It is important that students do not let their guard down too far due to a possible incorrect assumption that all students must be normal.  I do not want to squelch the college connection experience. It is just important to remember that people may have issues whether they are in a traditional or online location.  Students should be just as vigilant about their safety in an online class as they would be in any other situation.

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  • drdianehamilton 5:45 am on June 20, 2013 Permalink | Reply
    Tags: , , , , , , , ,   

    Hiring Graduates Based on Personality Skills 

    shutterstock_36446959HR professionals within organizations have given personality assessments to potential employees for many years. I was asked to take a personality assessment for a pharmaceutical sales job in 1987.  The changes I have noticed since that time include the type and frequency of personality tests given.  What also may be trending is the fact that leaders of schools have become more interested in personality assessments. In the Wall Street Journal article Business Schools Know How You Think, but How Do You Feel, author Melissa Korn explained, “Prospective MBA students need to shine by showing emotional traits like empathy, motivation, resilience, and dozens of others.”  Schools may be interested in these traits because organizations value these traits.  Korn also explained, “Measuring EQ-or emotional intelligence quotient-is the latest attempt by business schools to identify future stars.”

    I find this trend to be particularly interesting because I teach business, I am a qualified Myers Briggs instructor, a certified EQ-i instructor, and I wrote my dissertation on the relationship between emotional intelligence and sales performance.  I have also witnessed that online schools have placed more importance on personality assessments. Many of my first-year students must take a Jung-like personality test.  Many of my undergraduate and graduate business students have to assess their EQ.

    I think it is important for these personality preference and emotional intelligence issues to be addressed in online courses.  Some of the things that may hurt a graduate’s chance of obtaining is job include having poor self-assessment skills, poor interpersonal skills, and a lack of concern for how they are perceived by others.

    When I was in pharmaceutical sales, they rated us each year on our concern for impact.  It was such an important part of what they believed made us successful in the field, that there were consequences to poor judgment and rude behavior.  In the book, It’s Not You It’s Your Personality, there is a chapter regarding concern for impact, as well as one for Myers Briggs MBTI, Emotional Intelligence, DISC, and many other personality assessments that may help young adults in the workplace. One of the universities for which I teach requires students to read this book in a foresight course.

    It is important for online students to learn about these assessments because employers use them.  Some personality traits stay with us throughout our lives.  The MBTI is an example of an assessment that determines preferences that may not change.  This assessment may be helpful to students who are not sure about career paths.  Other assessments like the EQ-i determine emotional intelligence levels.  The good news about emotional intelligence is that it may be improved. Marcia Hughes has written several books about how to improve EQ in the workplace.  The savvy online students will work on developing their EQ and understanding personality preferences before they graduate.  By being proactive, students may have a better chance of being successful in a career that matches their personality preferences.

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  • drdianehamilton 1:36 pm on December 4, 2012 Permalink | Reply
    Tags: , Generation Ali, , , Muhammad Ali, Muhammad Ali Center   

    Generation Ali Passes the Torch to Millennial Generation 

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    Muhammad Ali has been called the most recognizable man on earth. While he is still considered the champ from his boxing days, he has continued to inspire people around the world.  His belief that others can achieve greatness led to his most recent venture the Generation Ali Global Citizenship Scholarship Program.  This program, due to launch December 7, 2012, is aimed at the millennial generation. According to the Generation Ali site, the program is about “Fostering tomorrow’s leaders to achieve personal greatness, contribute positively to their communities, and change the world for the better.”

    According to Alltech, Donald Lassere, president of the Muhammad Ali Center stated, “Muhammad Ali has proven that one person can be a spark that lights the flame of inspiration and change the world. Generation Ali will take up the torch and continue Muhammad’s legacy by inspiring a new generation of leaders to create better lives, better nations, and a better world.”

    In order to apply for this program, applicants must

    • Be a high school senior or graduate or post-secondary undergraduate.
    • Plan to enroll or are currently enrolled in full-time undergraduate study at an accredited United States two- or four-year college, university or vocational technical school.
    • U.S. and international students encouraged to apply.

    Ali’s Facebook site shows a graphic that mentions $10,000 scholarships. Ali stated, “This is it! The Greatest Scholarship of All Time is here! Start spreading the word. Online application starts December 7th! U.S. and international students encouraged to apply.”

    To find out more about his program, check out the video Generation Ali and go to GenerationAli.org.

     
  • drdianehamilton 3:06 pm on August 22, 2012 Permalink | Reply
    Tags: Aprimo, , , , , , , , , ,   

    Companies Jump through Hoops to Please Millennials 

    Sixty Minutes did a great show on the millennial generation titled The Millennials Are Coming.  In that report, they explained how Generation Y or millennials are unique in their expectations at work.

    The Wall Street Journal’s article Firms Bow to Generation Y’s Demands continues to explore how companies are offering incentives and jumping through hoops to keep millennials happy.  This has become a problem for older employees who feel this is inappropriate.

    Companies are bowing to younger generations’ needs because, “they bring fresh skills to the workplace: they’re tech-savvy, racially diverse, socially interconnected, and collaborative. Moreover, companies need to keep employee pipelines full as baby boomers entire retirement.”

    Companies like Aprimo are dangling the carrot of the probability of a one-year promotion to attract talent.  Their OnTrack program, launched in 2005, has had 100% of participates receive promotions and increased salaries within a year.

    Companies are witnessing personality conflicts within the workplace because boomers may view that millennials receive special treatment.  “Boomers often gripe about their younger colleagues as arrogant kids who don’t know how to dress appropriately, deal with customers or close deals.”

    The key to handling multiple generations within the workplace may revolve around understanding individual personality preferences. To find out more about personality types in the workplace check out:  It’s Not You It’s Your Personality:  Skills to Survive and Thrive in the Modern Workplace.

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  • drdianehamilton 10:08 am on August 6, 2012 Permalink | Reply
    Tags: , Cell Phone, , , , , , ,   

    Texting Offers Latest Marketing Opportunity 

    As mobile phones have taken over the way people communicate, it is a natural progression for texting to become a marketing opportunity.  In the Wall Street Journal article Teen Stores Try Texts as Gr8 Nu Way to Reach Out, author Christina Binkley explained, “Like many parents who have turned to texting to reach their teens, some youth-oriented fashion brands like Charlotte Russe, Claire’s Boutique and Vans are finding that young people are most accessible by text.”

    Texting now can include more rich content, pictures and video.  Marketers can send shopping passes, discounts, and offers.  Rather than merely being a vehicle for chat, texting now offers a way to get customers to opt in and avoid illegal lists or spam.  Customers can selectively pick who they would like to receive offers from, which leads to a higher chance of the sales message being received.  The article stated, “People are five times more likely to open a text than an email.  Five billion people text on mobile phones, while about two billion people use the Internet.”

    This new form of communication has increased the speed of receiving offers and acting upon them.  There is immediacy due to the ability to send messages that state things like “get 10% off if purchased within the next 3 hours.”

    One of the hardest parts is to get people to opt in to receive the texts.  Retails often post signs to ask customers to opt in by texting short codes.  For more information, check out Top Links Explaining SMS and Short Codes.

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  • drdianehamilton 4:05 pm on April 26, 2012 Permalink | Reply
    Tags: Barack Obama, , Federal Family Education Loan Program, Jimmy Fallon, , Republican Party (United States), Stafford, Stafford Loan,   

    Stafford Student Loans: The Obama and Fallon Jam 

    Jimmy Fallon and Barack Obama recently held a news jam session to promote keeping rates on Stafford student loans from increasing. According to Staffordloan.com “Federal Stafford loans are fixed-rate student loans for undergraduate and graduate students attending college at least half-time. Stafford loans are the most common and one of the lowest-cost ways to pay for school. Learn more about Stafford Loans.”

    To qualify for a Stafford Loan:

    • You must have submitted a FAFSA to be eligible for a Stafford loan.
    • For subsidized Stafford loans, you must have financial need as determined by your school.
    • You must be a U.S. citizen or national, a U.S. permanent resident, or eligible non-citizen.
    • You must be enrolled or plan to enroll at least half time.
    • You must be accepted for enrollment or attend a school that participates in the Federal Family Education Loan Program.
    • You must not be in default on any education loan or owe a refund on an education grant.

    US News reported, “the House will vote on a Republican bill to keep Stafford student loan interest rates at 3.4 percent. The $5.9 billion proposal would be paid for by cutting money from President Obama’s healthcare overhaul.”

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  • drdianehamilton 8:04 am on April 10, 2012 Permalink | Reply
    Tags: , , , , , Grantoo, Open source video game, Quiz Night, Social network game, Sponsor (commercial),   

    Play Free Social Games To Finance College Tuition 

    Grantoo is a startup company that is designed to allow college students to use free game playing to help fund their education.  Grantoo’s tagline is “Why Pay For College When You Can Play For It?”  According to Mashable, the co-founder of Grantoo stated, “Students are playing social games a lot so we want to make it useful to them by turning something that’s a distraction or a waste of time into something that’s positive. We want to promote philanthropy at an early age, introducing students at no cost.”

    Grantoo’s games include:  Wordy Bird, Grantoo Hold ‘Em, and Quiz Night.  Students can “play their tuition bill.”  Companies can sponsor tournaments through donations.  This is good for the corporate image and helps students at the same time. Mashable stated, “All of the money companies donate goes toward the combination of philanthropy and college grants for students, according to the ration determined by the game winners. Grantoo generates its own operating cost through on-site advertising.”

    Grantoo partners with colleges and corporate sponsors.  Students can take their money to pay for college expenses and can pledge a percentage of winnings to a favorite philanthropic cause.  This unique gaming platform is free.  According to Grantoo’s site, “Students spend hundreds of hours per year on casual games – Grantoo’s network goes beyond entertainment. Here, you can turn your gaming hours into financing your education. In addition, your success is directed towards meaningful social contributions.”

    For more about Grantoo, check out the following video:

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    Student Help Page

     
  • drdianehamilton 10:49 am on January 9, 2012 Permalink | Reply
    Tags: , , , , Citing in APA, , , , , ,   

    Top 5 Secrets for Online Student Success 

    Online education is growing at a pace that far exceeds general education enrollment.  Because of the popularity of online learning, many traditional universities are offering online courses.  Forbes recently reported that MIT will soon offer free education for everyone. With all of the online options available, students may be confused as to where to go for helpful information.  There are plenty of sites available to help online students find schools, locate loans and even determine majors.  What is not as readily available is information about how to be a successful online student once he or she is enrolled.

    The following is the top 5 list of things that can help the new online student succeed once they have already chosen their school and major.  Click on the blue links for more information about each topic:

    1. Learn Goal Setting – Read about setting S.M.A.R.T. goals.  The acronym stands for Specific, Measurable, Attainable, Relevant (sometimes also Results-Based), and Timely (or Time-Bound).  Students should set S.M.A.R.T. education goals. Those that neglect to do this may find that it takes them longer to graduate, while they waste time and money.
    2. Learn Tools Offered – Most online universities offer some extremely helpful writing, editing and plagiarism-checking tools.  The school’s online site may also have helpful tutorials to explain how to use the software (also known as the platform) that delivers the classroom information.  Learning how to navigate in the online classroom may take a little time.  However, after taking the first class, many students feel more confident in their navigating abilities.
    3. Use the School’s Library – Students may forget that their university has an online library.  It is important that students do not get in the habit of searching for information using Google, Yahoo! and other similar engines. A well-written paper is supported by peer-reviewed articles.  These may be easily found using the school’s search engines located in their online library.
    4. Learn APA – APA stands for American Psychological Association.  For college students, APA refers to the format in which papers should be written.  While APA may seem daunting to the new learner, there are some very useful examples of APA papers online that can help explain the requirements.
    5. Learn How to Cite – Professors often require students to cite research in his or her papers.  Most often they must cite in APA format.  There are some helpful sites to help students learn how to cite correctly.  Students must also learn how to paraphrase, include in-text citations and avoid plagiarism.

    Click here for more useful tips about how to be a successful online college student.

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