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  • drdianehamilton 7:49 am on April 27, 2017 Permalink | Reply
    Tags: Employees, , , , , , personality   

    Improving Employee Engagement 


    Employers struggle with a variety of motivation and emotion-based issues with employees. How to attract, engage, and inspire top talent to create winning teams is one of the most requested keynotes.  This is usually combined with some form of addressing generational differences, communication, culture, leadership, teamwork, and personality conflict.  Engagement has been broken down into three parts by Gallup including engaged (13%), not engaged (63%), and actively disengaged (60%).


    With such a large percentage of workers in the category of not engaged, it brings attention to the costs involved with ambivalence.  If workers are not engaged, they do not put forth any extra effort, they are less innovative, less effective at customer service, less loyal, more likely to job hop, and are less productive.  Ambivalent workers are there to get a paycheck, but they are not likely to volunteer for much more.  They may be harder to spot because they are not necessarily unhappy, but they do not feel connected to the organization and therefore, are less concerned about customers, profitability, and safety.  They are more likely to leave, resulting in costly turnover expenses.

    Consider the costs associated with engagement:

    • The U.S. economy loses $250 billion a year to turnover; there is a loss of $30.5 billion just for Millennials
    • Cost of a disengaged employee averages $3400 per $10,000 in salary
    • Engaged companies have a 6% higher net profit margin and grow profits three times faster
    • Managers spend up to 40% of their day dealing with conflict and engagement-related issues
    • Companies with low engagement scores have 32.7% less operating income

    For a complete list of costs involved in engagement, check out 2016 Employee Engagement/Retention Statistics.  There are ways to improve employee engagement. These include:

    • Make engagement a priority
    • Read the SRHM and Deloitte studies for an in-depth understanding of engagement
    • Recognize the importance of understanding emotional aspects of employee behavior
    • Determine levels of engagement to get a baseline
    • Meet with employees and teams to open a dialogue and develop trust
    • Have engaged employees mentor those who are not engaged
    • Determine if employees are in jobs that match their preferences and skills
    • Examine feedback, respect, and recognition employees receive – the number one driver of engagement is recognition
    • Link compensation to engagement

    Engagement may vary based on generations and length of service to the company.  As Millennials become the largest group in the workplace, it behooves leaders to learn more about how to attract and retain this group.  They do not require long, detailed-recognition, but frequent notifications that they are doing well and are on track may be very important to their emotional commitment.


    Leaders should recognize that the way people work must be evaluated. The days of 8 to 5, no flexibility, and yearly performance reviews are no longer the norm.  People require frequent recognition and feedback.  Leaders who schedule time for feedback will be the ones who reap the rewards. Now that 40% of global workers are remote, it is important to find new ways to connect and to empower people to work virtually.  The successful leaders will begin by hiring the best people, monitor their outcomes, and continue to provide feedback, respect, recognition, and support.

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  • drdianehamilton 2:16 pm on September 15, 2016 Permalink | Reply
    Tags: , , , , , , Expert, , , , personality, , , Speaker Match, Trainer   

    Expert Speaker and Trainer, Dr. Diane Hamilton, Available for Corporate Events 

    I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/

  • drdianehamilton 10:22 am on June 15, 2012 Permalink | Reply
    Tags: , Journal of Research, Journal of Research in Personality, , personality, , , Shoe, University of Kansas   

    New Study Investigated if Shoes Reveal Personality Type 


    They say you can’t judge a book from its cover but can you judge someone’s personality by his or her shoes?  That is something that researchers considered in a study published in the Journal of Research in Personality.  “Participants provided photographs of their shoes, and during a separate session completed self-report measures. Coders rated the shoes on various dimensions, and these ratings were found to correlate with the owners’ personal characteristics. A new group of participants accurately judged the age, gender, income, and attachment anxiety of shoe owners based solely on the pictures. Shoes can indeed be used to evaluate others, at least in some domains.”

    Boston.com reported, “researchers asked 63 undergraduate students to look at more than 200 photos of favorite shoes that were submitted by fellow students and to rate the wearers personalities, whether they were clingy or detached in their relationships, and whether their political ideology was liberal or conservative.” Although respondents guessed that liberals wore less attractive or less stylish shoes, that wasn’t the reality.  Another misconception was that attractive people with well-kept shoes were more conscientious.  Self-assessments proved otherwise.  “Some of the conclusions drawn, however, were fairly obvious: Attractive and stylish shoes were correctly correlated with a higher income.”

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  • drdianehamilton 8:41 pm on April 5, 2011 Permalink | Reply
    Tags: , , Greg Cellini, John Williams, , personality, , , , , , WSOU Radio   

    Myers Briggs MBTI: Testing Your Relationships 

    Myers Briggs MBTI personality assessments are often utilized by organizations.  In today’s Wall Street Journal, the article Do You Get an ‘A’ in Personality discussed the importance of utilizing personality assessments in family situations as well. 

    Greg Cellini from WSOU 89.5 FM interviewed me recently about this very topic.  One of his questions Greg had for me was if using the MBTI was helpful for families.  It definitely can be.  The reason is that a lot of misunderstandings occur due to the fact that many people don’t realize “why” other people do the things that they do. 

    By understanding personality preferences, we are more likely to be tolerant of others.  In the audio clip that follows, Greg Cellini and I discussed the difference between the J and P personality types.  For those of you unfamiliar with Myers Briggs, there are a lot of articles you can access on this site. The J personality is someone who is very structured and on time.  If you tell them to be somewhere at a specific time, they’ll likely get there early to be sure they are not late.  The P personality is more spontaneous and less structured.  If you tell them to be somewhere at a specific time, they’ll likely get there on time but may wait until the very last moment.  By realizing that the opposite personality functions the way they do for a reason, frustration can be avoided.   For more about this, check out the excerpt from the recent radio interview that follows.

    If you have not taken the Myers Briggs assessment, I highly recommend doing so.  You may find out some valuable things that could help you with your relationships at home and at work.  In the article from  WSJOnline.com, they noted that in order to take the Myers-Briggs Type Indicator you can “Go to MBTIreferralnetwork.org to find someone to administer the test. You also can take it online and receive a one-hour telephone feedback assessment for $150 through the Center for Applications of Psychological Type at http://www.capt.org. Or take a computer-scored version of the test at MBTIcomplete.com for $59.95. When family members take personality tests, their self-awareness goes up and they quickly figure out their strengths and weaknesses, says John Williams, a life coach in Portland, Ore., who uses a test in his work with teenagers. “People realize they are different from other people,” he says. “The personality test becomes a road map.”

    If you can’t afford to take the actual Myers Briggs MBTI, check out this link to help you discover your personality preferences.

  • drdianehamilton 11:40 am on March 18, 2011 Permalink | Reply
    Tags: , , , Jerry Colangelo, , Pat McMahon, personality, , Phoenix metropolitan area, Shrine Auditorium, YOB, Your Own Business   

    Your Own Business (YOB) Fair 

    Today, March 18, 2011 the FREE YOB Fair will be held at the Shrine Auditorium at 552 N. 40th Street in Phoenix.  I will have a booth there.  I hope anyone in the Phoenix area will come stop by and say hello.  Jerry Colangelo and Pat McMahon will be keynote speakers there.   “YOB is a revolutionary collaboration of Arizona’s business owners, visionaries, leaders, community members and resources charging forward as one. Never before has there been a time and opportunity to come together and maximize our collective knowledge, experience, resources and success. YOB is the first large business fair in Arizona to exchange tools, opportunities, alliances, strategies and vision in one power-packed day.”

    I will be available to answer questions about career change, online learning and how to utilize personality assessments in the workplace.  Learn how to utilizing the ability to understand personalities to:

    • Inerview job applicants
    • Increase team productivity
    • Recognize how to get the most out of employees
    • Recognize how to deal with customers

    Plus a lot more.  If you would like to have a basic understanding of your Myers Briggs MBTI type, I will be able to give you some guidance today at the YOB Fair.

  • drdianehamilton 4:18 pm on March 16, 2011 Permalink | Reply
    Tags: American Psychiatric Association, , , , , , Narcissism, personality,   

    Is Charlie Sheen Bipolar? The Relationship between MBTI and Psychological Disorders 

    In a recent article about Charlie Sheen and his personality type, a question was raised about the relationship between personality tests like the Myers Briggs Type Indicator or MBTI and disorders like narcissism.  It is important to understand that the MBTI instrument is about personality preferences, how people prefer to obtain information and make decisions.  There is no good or bad type of personality based on this assessment. However, one may ask if certain personality types tend to fall into psychological disorders such as being narcissistic or bipolar. 

    All people fall into one of the 16 Myers Briggs personality types.  That does not mean that a person with a disorder like narcissism can’t also be one of these 16 types.  Part of the MBTI analysis labels people as either an introvert or an extrovert.  When people hear the word introvert, it can sometimes be confusing as there are differing definitions. 

    The MBTI explains an introvert as someone who get their energy from more of an inside world. They prefer to process information before they speak.  They may have a more internal focus and be more reserved and private. 

    The American Psychiatric Association defines an introvert as “Withdrawal from other people, ranging from intimate relationships to the world at large; restricted affective experience and expression; limited hedonic capacity… deficit in the capacity to feel pleasure or take interest in things.” 

    This is where confusion comes into play.  When people hear the term introvert, they sometimes think it means something that it does not actually mean.  In the Myers Briggs definition, there is not a negative connotation.  It is merely a preference, just as being right or left-handed is a preference. 

    Confusion may also be involved when discussing personality disorders such as narcissism and how that relates to MBTI personality types.  In looking at research studies analyzing relationships between MBTI type and personality disorders, it becomes clear there still is a lot that we do not know about correlations between MBTI and these disorders. 

    There are some studies out there about personality disorders and MBTI type.  However, many more need to be completed. An OxfordJournal study evaluated the role of personality in patients with substance abuse problems.  The MBTI was used to evaluate the participants and their attendance of self-help group meetings.  This study found, “High MBTI Extroversion and high MBTI Thinking scores also predicted attendance at self-help group meetings. When the Extroverted and Introverted types and the Thinking and Feeling types respectively were combined, as with abstinence, high scores predicted attendance at self-help group meetings.”

    Currently there is speculation by some that Charlie Sheen may be bipolar.  Janowsky, et al (1999) looked at MBTI in bipolar patients. These authors found that “Bipolar patients were found to be significantly more extroverted and less judging on the MBTI.”  This means that people with an E and a P in their MBTI personality types were found to be more likely to be bipolar in this particular group that they studied.  In my article about Sheen, I speculated that he may be an ENFP.  It will be interesting to follow Sheen to see if he in fact gets diagnosed as bipolar.

    • CaringENFP 4:33 pm on January 11, 2012 Permalink | Reply

      Charlie Sheen acts just like my ex-husband who is an ESTP. Even my kids commented on how much they thought so saying, “dad would say that,” or “dad makes that facial expression.” ESTP’s can hold very strange beliefs and they always have to feel they are winning.

  • drdianehamilton 1:07 pm on March 7, 2011 Permalink | Reply
    Tags: , , , INFP, , , , personality, , Psychological Types, ,   

    Can’t Afford to Take the Myers Briggs MBTI? A Free Way to Determine Your Personality Type and Job Preferences 


    Myers Briggs MBTI personality assessment is one of the most reliable and valid instruments on the market.  Employers and job-seekers alike have found the results to be useful to explain personality preferences and match job applicants to appropriate positions. However, in a tough economy, not everyone has the financial resources to take the actual MBTI.  While, there are a lot of free MBTI-like tests on the Internet, most of them are set up to obtain your email address for future promotions.  Although I highly recommend taking the actual MBTI, there are other ways to get an idea of your individual personality preferences.   The following is not nearly as reliable or valid as taking the actual MBTI, but it can give you some insight as to where you fall within the personality types described by Myers Briggs. 

    Wikipedia does a nice job of explaining the MBTI model and Myers Briggs work.  The site explains that  “individuals are either born with, or develop, certain preferred ways of thinking and acting. The MBTI sorts some of these psychological differences into four opposite pairs, or dichotomies, with a resulting 16 possible psychological types. None of these types are better or worse; however, Briggs and Myers theorized that individuals naturally prefer one overall combination of type differences. In the same way that writing with the left hand is hard work for a right-hander, so people tend to find using their opposite psychological preferences more difficult, even if they can become more proficient (and therefore behaviorally flexible) with practice and development. The 16 types are typically referred to by an abbreviation of four letters—the initial letters of each of their four type preferences (except in the case of intuition, which uses the abbreviation N to distinguish it from Introversion). For instance:

    • ESTJ: extraversion (E), sensing (S), thinking (T), judgment (J)
    • INFP: introversion (I), intuition (N), feeling (F), perception (P)

    And so on for all 16 possible type combinations.”   In order to discover your 4 letter type, you must consider how you prefer to obtain information, what energizes you, how you make decisions and how you approach life.  The chart below lists some words and phrases that may best describe your personality. 

    Using the chart listed above, look at the qualities listed under each of the headings and pick the letter that best represents you.  You will pick either either an E or I for extroversion or introversion; an S or N for sensing or intution; a T or F for thinking or feeling; and a J or P for judgement or perception as the personality type that you feel best represents you based on the words listed below each heading.  In the end you will have a 4 letter type.   Once you know that 4 letter type, you can look at the chart below to look at jobs that match well with your personality preferences. 

    There is no shortage of information on the Internet regarding jobs that match MBTI results.  Once you are able to obtain your 4 letter “type”, you can search for more information about that type online.  For more information about personalities and type, check out:  It’s Not You It’s Your Personality

  • drdianehamilton 9:23 pm on March 1, 2011 Permalink | Reply
    Tags: , , , , , Narcissistic, Narcissistic Supply, personality, ,   

    Charlie Sheen: Narcissist and ENFP Personality Type? 

    It’s pretty hard to turn on the news lately and not see a Charlie Sheen interview.  Although it is hard to determine anyone’s personality type without having them take an actual personality test, it would appear that Sheen has an ENFP personality type based on the MBTI assessment from Myers Briggs.

    Sheen seems to have an extroverted or “E” personality.  He takes little time to think about the answers to questions asked of him in a recent NBC Today Show Interview of Sheen.  His creativity and ability to think outside the box would indicate that he is probably an intuitive or “N” personality type.  It would also appear that he makes decisions based upon his own set of values so he likely has a high feeling or “F” personality type.  He doesn’t seem to lack in the spontaneity department either, so he is likely a high perceiving or “P”. 

    If Sheen actually is an ENFP, it would make sense as this personality type does well in the arts.  According to Teamtechnology.co, the ENFP enjoys, “starting discussion or activities that challenge and stimulate others into having new insights about themselves.”   MyersBriggs.org describes the ENFP as, “Warmly enthusiastic and imaginative. See life as full of possibilities. Make connections between events and information very quickly, and confidently proceed based on the patterns they see. Want a lot of affirmation from others, and readily give appreciation and support. Spontaneous and flexible, often rely on their ability to improvise and their verbal fluency.”

    Has his lifestyle changed his basic personality?  According to Myers Briggs research, one’s personality preferences indicated by the MBTI do not usually change over time.  That is not to say other parts of his personality may be affected, but his basic preferences for how he likes to process information probably will stay the same. 

    There is speculation that Sheen may be a narcissist.  There is not necessarily a connection between one’s MBTI type and whether they are also a narcissist. There is some indication that Sheen has answered the question of whether he is a true narcissist.  In a recent interview, Sheen used the adjective grandiose to describe himself.  According to MentalHealthMatters, “Pathological narcissism is an addiction to Narcissistic Supply, the narcissist’s drug of choice. It is, therefore, not surprising that other addictive and reckless behaviors – workaholism, alcoholism, drug abuse, pathological gambling, compulsory shopping, or reckless driving – piggyback on this primary dependence. The narcissist – like other types of addicts – derives pleasure from these exploits. But they also sustain and enhance his grandiose fantasies as “unique”, “superior”, “entitled”, and “chosen”. They place him above the laws and pressures of the mundane and away from the humiliating and sobering demands of reality. They render him the centre of attention – but also place him in “splendid isolation” from the madding and inferior crowd.”

    • plandeki 1:14 am on March 3, 2011 Permalink | Reply

      I like your post m8 3) I’ll surely be peeping into it again soon! 😉

    • Michelle 10:14 pm on March 5, 2011 Permalink | Reply

      I have taken an avid interest in personality types and personality disorders. I am familiar with both Myers Briggs and Narcissistic Personality Disorder. My question is this – if someone’s personality is disordered, as in the case of Narcissism, can that personality be accurately typed? Narcissists do not have the same thought processes as the general population, and personality tests analyze thought patterns and preferences. Just curious.

      • drdianehamilton 10:22 pm on March 5, 2011 Permalink | Reply

        Hi Michelle,

        That is a very interesting question. Whether one is a narcissist or not, they would still have a preferential way of processing information. For example, a person can be a narcissist as well as an introvert or extrovert.

    • Jeff 3:35 am on May 1, 2011 Permalink | Reply

      Not much seems to be said about what appears to be Charlie Sheen’s mercurial personality traits. Borderline types are classic batterers of women. Can his violent behavior towards women be attributed solely to being narcissistic? Using The New Personality Self-Portrait as a guide, I would say that at the very least, Charlie has the Self-Confident/Mercurial portrait. From a dysfunctional perspective, then, he would be considered Narcissistic/Borderline behaviorally, which is what he has been expressing proudly for the last few months.

    • CaringENFP 4:55 pm on January 11, 2012 Permalink | Reply

      Charlie Sheen has the “S” stare. He is also obviously an extraverted feeler (Fe). ENFP’s are introverted feelers (Fi). You have to look passed the 4 letters and see what is introverted and extroverted. I think Charlie Sheen is an ESTP which is extroverted sensing (Se), introverted thinking (Ti), extroverted feeling (Fe) and introverted intuition (Ni).

      Here is a few sentences from a reputable website about ESTP’s. “The ESTP is most comfortable when they can treat life as a big game in which they must be quick to use their skills in order to win. In such a game-playing scenario, the ESTP is most likely to be the winner, as no other personality type is as quick on their feet as the ESTP.”

      They also often don’t take time to think they just respond from their extroverted sensing. Read on and I think you will be conviced that his basic personality type is the “Doer” or some call it the “Promoter.” http://www.personalitypage.com/html/ESTP_per.html

  • drdianehamilton 4:20 pm on February 9, 2011 Permalink | Reply
    Tags: , , , , , , , personality, , ,   

    Do Introverts Make Good Speakers? 

    This is a very interesting topic that was recently brought up in one of my foresight in technology courses I teach.  Many of my  technology students are introverts. The Myers Briggs MBTI classifies people as introverts and extroverts.  The introvert tends to think before they speak. The extrovert tends to think as they speak.  Because of this, many may assume, the time lag preferred by an introvert may not make them the most likely candidates to be a good speaker.

    However, really good speakers have spent long hours in preparation of their presentations.  This is an ideal way for the introvert to deliver information.  They have time to think and arrange their thoughts in a way that comes across in the way they intended. 

    Classic introverts, like Bill Gates, can deliver wonderful speeches.  The problem introverts may experience in the speaking circuit would probably have more to do with the question and answer session at the end of the presentation.  At that point, once questions are asked, the introvert speaker could answer things very quickly if it is something they are familiar with and have answered previously.  However, should a heckler get into the crowd and ask something way off topic, in that case, it might not be the ideal situation for the classic introvert. 

    An example of an introverted leader/speaker feeling as if they are under pressure during a Q&A session would be the Mark Zuckerberg video where he had flop sweat.

  • drdianehamilton 11:01 am on February 4, 2011 Permalink | Reply
    Tags: Dr. Diiane Hamilton, , , Glee, , Jane Lynch, , personality, , ,   

    Sue Sylvester from Glee: Classic ESTJ MBTI Type 

    If you say the name Sue Sylvester to a Glee fan, images of a nightmare personality may come to mind.  Interestingly, I found a site where people were debating what her MBTI type would be.  The vast majority of them listed her as an ESTJ.  Considering the negative persona she represents on the show, this was interesting to me. 

    MyersBriggs.org lists an ESTJ as, “Practical, realistic, matter-of-fact. Decisive, quickly move to implement decisions. Organize projects and people to get things done, focus on getting results in the most efficient way possible. Take care of routine details. Have a clear set of logical standards, systematically follow them and want others to also. Forceful in implementing their plans.” 

    Yep .  .  . that does sound like Sue .  .  . Kind of a rude awakening for me though as I am also an ESTJ.  Does that mean all ESTJ’s are rude, heartless Grinches?  No, there are the good and the bad personality extremes to all 16 Myers-Briggs types. 

    For more information about celebrities and personalities check out It’s Not You It’s Your Personality.

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