I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/
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I had to opportunity to interview Martin “Marty” Zwilling this week. Marty has an impressive background. He is a former executive with IBM. He has served on multiple advisory boards. He currently works as an author and consultant. His company, Startup Professionals, is dedicated to helping new entrepreneurs succeed. He gave some great insight regarding some of the toughest issues facing new entrepreneurs. The following is our six-part interview. Click on the link below the picture. Scroll to next video with the arrow at the bottom after watching each one.
My job has taught me that a lot of people struggle with grammar and spelling. My first sentence brought to mind one of the most common spelling errors. Many of my students type “a lot” as one word, which is incorrect. There is no such word as “alot”. If spelling is not hard enough, grammar is just as tricky because some things that are correct, do not sound correct. I know I tend to say things incorrectly just to sound like everyone else. For example, people might look at you funny if you correctly stated, “that is she” instead of incorrectly stated “that is her”.
Here are some of the most common mistakes I run into when grading papers:
• It is not correct to state: in regards; it should be: in regard
• It is not correct to state: between you and I; it should be: between you and me
• It is not correct to state: me and Bob went; it should be: Bob and I went
• It is not correct to state: please contact myself; it should be: please contact me
• It is not correct to state: it has been a good year for Bob and I; it should be: it has been a good year for Bob and me.
We are all guilty of making grammatically incorrect statements. I often find things that I have written where I have made mistakes. One mistake I recently noticed was that I incorrectly referred to CEO as an acronym. That is incorrect. It is an abbreviation. It is only an acronym if the letters may be used as a word as in the example of RADAR.
I was always taught never to end sentences with a preposition. I have seen several debates regarding rules like this one. Some incorrectly written things become so common that they change the rules.
With all of the confusion, where can you find help with grammar? Even the most educated people make mistakes. I believe a good editor can help. I am a fan of Edit911.com. I am also a big fan of the Grammar Girl website. Another website that may be particularly helpful is Grammarly. There are also some wonderful books, which include:
• The Bugaboo Review: A Lighthearted Guide to Exterminating Confusion about Words, Spelling and Grammar by Sue Sommer.
• Between You and I: A Little Book of Bad English by James Cochrane.
• Eats, Shoots, & Leaves: The Zero Tolerance Approach to Punctuation by Lynne Truss.
• Have Some Fun with Some Common Grammar Mistakes
• Euphemisms, Metaphors, Clichés, Oxymorons, and More
• What is a Backronym or a Bacronym?
• Anthropomorphisms: When Not to Use Them
• Top 100 Vocabulary Words Adult Should Know
• APA and Writing Help Page
Students often struggle with writing essays. Some have difficulty with structure. Others dread dealing with APA formatting. I teach everything from bachelor-level to doctoral-level courses. The following contains some helpful writing tips that I have found may make writing essays a little easier.
Citations and References:
Many of the courses I teach require that students master the use of citations and references. I have found that students often become confused about how to include these. One common mistake that students make is to include a reference page without including any citations. That is not correct. The problem with that is there is no way to determine what part, if any, of the paper was paraphrased or cited from that source. Students sometimes think that listing a reference is a way to show that they used that information for the paper. However, there is more that must be done than simply including the source on the reference page. There must also be citations. Citations may be paraphrased or directly quoted. If there is a reference, there must be at least one corresponding citation.
- A paraphrased citation looks something like this: Hamilton (2014) explained the importance of citations.
Students may also want to include directly quoted material. I teach some courses where I allow this and other courses where I only allow paraphrased citations.
- If directly quoted citations are allowed, they look something like this: “Citations may be paraphrased or directly quoted” (Hamilton, 2014, p. 1).
I prefer that my students paraphrase their citations. This may help demonstrate that they understand the content. However, it is important that if any information is paraphrased or quoted directly from a source, the author and year information must be included (list n.d. if no date is listed). There may be specific guidelines listed in the APA manual for listing page numbers and other identifying information. Students should be aware of the following:
- Do not list citations without references.
- Do not list references without citations.
- Do not list the author and year information at the end of the paragraph and assume it covers the entire paragraph of content. Author and year information must be included for any paraphrased sentence or directly quoted block of content.
- Citations and references must be in APA format (for most courses). Do not include footnotes if APA is required.
- Do not number the references; list them in APA format.
- Alphabetize references in APA format.
- Long direct quotes have unique indentation requirements. I recommend avoid any long direct quotes. They are usually used by students to fill up space. Professors may not like that.
- Be sure the alignment of references is correct on the reference page. The first line of each source should be at the left margin and every line after that indented ½ inch. See APA guidelines for help.
- Use peer-reviewed scholarly journals for citing.
- Double-check with the Owl Purdue Writing Lab for help with how to cite unusual sources.
It may be a challenge for students to get into the habit of citing correctly. There are some sources like Perrla that may help.
Use of Appropriate Sources:
Another common citing mistake is to use less-than-scholarly sources. Although I enjoy writing blogs and doing research, I do not recommend that students use this or any other similar site as a source in their research papers. Blogs may sometimes contain news-worthy information. However, usually they contain opinion and other information that has not been peer-reviewed.
There are many sites that students use that are not considered appropriate sources for research. Blogs are just one of them. The following list contains some sources that students should not use:
- Blogs – Blogs are meant for things other than research. They may be helpful in giving insight into how to do things. They may be fun to read in terms of content. However, students need to realize that some blogs may not contain accurate information.
- Wikipedia – Wikipedia is a common student favorite. It contains some very good information. However, the content is written on a wiki. A wiki allows more than one person to add or change information. Any wiki should not be used as a source for citing. Wikipedia may have some very good sources listed at the bottom of the page. If students start at Wikipedia to research a topic, they could look at the bottom to find the original source of information. At that point, students can search their school’s library for that source to see if it comes up under peer-reviewed scholarly sources.
- eHow, Quora, or other Q&A Sites – There are plenty of Q&A sites that allow people to answer questions on the Internet. Just because there is an answer on these sites, does not mean that the answer is correct or has been reviewed by anyone. Think of these sites as you would a blog. They may or may not contain accurate information. Therefore, they should not be used to cite.
- Dictionary – This is a source students tend to like to cite. Although it is accurate and will give a good definition, some professors look at this as a kind of “cop out” source. It is easy to look up a definition in the dictionary. It is better to show scholarly research that explains the subject in more detail.
- Books – Some books should not be used as sources. If there is a textbook assigned to the course, it is usually a good source to cite. However, not all books are considered “scholarly”. It is best to stick to peer-reviewed journals if there is any doubt.
Some professors will allow just about any source for citations. Others are extremely picky. To be safe, it is a good idea to get in the habit of using only peer-reviewed scholarly sources. For more information, check out: What is a Peer-Reviewed Journal.
Schools usually have an online library where students can find appropriate sources. Near the search bar, there may be a box that can be checked to ensure that the search only delivers peer-reviewed scholarly sources. The wise students stick to the school’s library for research. It is as easy to search as Google and the chances of coming up with proper research are enhanced.
Other Common Mistakes:
I notice that many students make similar mistakes. I make comments on their papers to address these issues. Many of them disregard my comments and continue to submit the papers with the same mistakes. I thought it might be helpful to create a checklist of some of the most common mistakes that I see and give some guidelines as how to correct them.
- Tense – Students should stick to third person rather than first or second person unless the paper is specifically about them. In this blog, I write in first person. I use words like I, me, us, and we. Those are fine in this type of setting. In undergraduate and graduate courses, students must be able to write as if they are an observer. It is also incorrect to write in second person. Second person includes words like you and your. Students must learn how to write in third person. Do not write a paper that begins with something like: I chose to write about this because blah blah blah. There is no need to mention the author (aka the student). Just write about the topic.
- Paragraph/Overall Structure – I often include a link in class that directs student to this Youtube Video that explains how to write a well-constructed paper. It is important not to have an overly long or overly short paragraph. I have seen students submit entire papers that included only one paragraph. I prefer to see paragraphs include around 4-8 sentences. If citing is required, it is better to begin a paragraph with a statement and then follow it with citations. The citations are there to support any points. Students must make their points before they can support them. Students often forget to set up their papers to include an introduction, body and conclusion. I recommend watching the Youtube video for help with this and many other structural and writing issues.
- Microsoft Word Issues – Students often have difficulty with formatting issues. I have created the following videos that may be helpful with some of these problems: How to Remove Extra Spaces from in Between Paragraphs, Working with Headers and Page Numbers, How to Change Period Spacing.
- Using Scholarly Sources – Students may have difficulty distinguishing between the kinds of sources that are allowed for citations. If students’ first inclination is to search for answers on Google or if Wikipedia is their best friend, I recommend that they check out their school’s library search engine instead.
- Font Issues – Students must be sure that their papers meet APA guidelines. The font needs to be set at 12 point. There should not be any special bold, ALL CAPS, or underlined information that does not meet these guidelines.
- Confusion Between Citations and References – I recommend reading: What is the Difference Between Citations and References. The reference page must be titled References and not Works Cited.
- Amount of Citations – Students often do not include enough citations. They must be able to demonstrate their research and back up any points. I find that many students like to write in a story-telling fashion. Others may already know information about a topic and write based on experience. It is important to cite even if you are a subject expert. Some may be tempted to cite too often. Every single sentence should not be a citation. That is called patchworking. It is important to make a point and then back it up with citations to demonstrate your research.
- Follow Rubrics and Guidelines – If there are specific requirements for the assignment, it is important that students follow the guidelines. If five pages are required, then submit at least five complete pages. The title page and reference pages do not count toward page requirements. If the professor has posted any additional requirements in class, it is important to go through that checklist to determine that all requirements have been met.
Graduate-level students may be required to have a higher level of writing expertise. These requirements may cause students to become frustrated. Some of my online students have not taken courses in a very long time. Many of them have not learned how to write properly in APA format. I have a surprisingly high number of students who have difficulty with sentence and paragraph structure. Graduate students should not use contractions. For example, words like cannot should not be written as can’t. Papers should be written in third person unless it specifically states that the assignment should be written in first person. Students should support all major points and information that is not common knowledge with peer-reviewed scholarly sources. The school’s library should be the main search source. Whenever information is not common knowledge or is paraphrased, it should be cited.
I have had some students who get annoyed when I take off points for these issues. I post my requirements on the first day of class, so that there are no excuses for not following my guidelines. However, there will always be some students who feel it is their right to write incorrectly. They may not truly understand the narrative mode issue or how to cite in APA format.
At the graduate level, it is up to students to learn these things. It is important to write in a scholarly tone. I think students should write as if their paper could be printed in a journal. It is important that students do not write in an informal tone. Some students like to insert personal anecdotes or other information that is not appropriate for the assignment or this level of work. Unless the instructor specifically states that papers may be written informally or in some other format, graduate-level students should stick to a scholarly third-person tone that is supported consistently throughout with peer-reviewed research.
There may come a time when an assigned essay involves something that the student has experienced or already has studied. For example, an assignment might be to write about a famous entrepreneur. I have many students that are fans of Steve Jobs or Oprah Winfrey. They may know everything there is to know about these people because they have followed their careers.
Many students make the mistake of writing in a storytelling-fashion, based on their own interpretation of what they think they already know. If it is a graduate-level assignment, usually citations and research are required. That means that students will need to find sources to support their writing.
I commonly I see students write something like this: I chose Oprah Winfrey because she makes me feel blah blah blah. There are several problems with this sentence. First of all, the paper should be about Oprah and not about the student. There is no need to write in first person. Unless the professor specifically stated that students should explain their feelings, the assignment should stick to what Oprah has accomplished.
Students often like to refer to their feelings in their writing. They also like to include personal anecdotes. For most of the classes that I teach, this is not appropriate.
Sometimes a student will drop me a note that states something like this: “I already know everything about this subject, so I didn’t include citations.” I understand what they mean. However, even if the student knows everything about a topic, the point of the assignment is to show what they have learned through research.
Students must get into the habit of finding solid scholarly sources to back up what they have written. Without citations, they have written opinion and not research.
There are certain expectations of higher-level students. They should be able to write in complete paragraphs that include around four to eight sentences. Students should cite consistently throughout each of those paragraphs to support major points. A strong introduction and conclusion should be included.
When students cite, it is a good idea to paraphrase those citations whenever possible. Some students try to fill space by including many long direct quotations. I have corrected papers where students had about 10% of their own information and the rest was directly quoted from another source. This is not acceptable. Some schools do not allow more than 10% directly quoted material. It is easy to copy and paste what others have written. That does not really show that the student has learned anything. It is far better to paraphrase citations to show that the information has been processed and understood.
Also check out this video for helpful tips I give my students to help them succeed in class:
MOOCs have drawn attention to the different requirements of online vs. traditional teaching jobs. I recently watched Dr. Dani Babb’s Udemy presentation titled How to Make Money Teaching as an Online Professor. She said something that I thought was interesting. She had worked as a traditional professor prior to becoming an online professor. When she discussed the job requirements of an online professor, she mentioned that online professors have to deal with students who expect a lot more interaction in the online environment than the traditional one. This is very true. This is also something that I do not think gets enough attention in the media.
There are plenty of articles about how wonderful traditional schools are compared to online schools. However, it has been my experience that online schools provide students with far more access to their professors. This has increased the amount of responsibilities required of online professors. Online professors must:
- Help students learn to think critically
- Guide students through a maze of information
- Help students learn critical information in a shorter amount of time
- Encourage students to form opinions and debate topics
- Provide tools for lifelong learning
While the demands placed on online professors have increased, they may feel like they are being under-valued by the press. Students expect more value. Students want skills that lead to immediate job improvements. This has put pressure on educators. However, this kind of pressure is good because it creates a dialogue for how to improve the online experience.
One of the hardest things I had to do when I moved was to get rid of some of my books. My house was starting to look like a Barnes & Noble. I kept the textbooks I use for my courses and a few others that I found especially useful or interesting. The following list is in no particular order. It contains some of my favorite books that I kept. I often recommend them to my students:
- Emotional Intelligence: Why it can Matter More than IQ by Daniel Goleman – Goleman is one of the main thought-leaders in emotional intelligence. This book is easy to read and explains the importance of emotional intelligence.
- The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shaw Achor – This book included some interesting information about how to be happy. I liked the author’s style. It is entertaining and interesting.
- The 7 Habits of Highly Effective People by Stephen Covey. This book is required reading in many courses. Although some students hesitate to pick up “self-help” books, this one is a classic for good reasons.
- Emotional Intelligence in Action by Marcia Hughes, Bonita Patterson, James Terrell, and Reuven Bar-On. This book is a helpful tool to develop emotional intelligence in teams.
- The Pig That Wants to be Eaten: 100 Experiments for the Armchair Philosopher by Julian Baggini. This strange little book was required reading for a course I taught about foresight. My technology students love it. It is filled with short stories. It is not for everyone. However, it is a book that will make you think.
- Multiple Intelligences: New Horizons in Theory and Practice by Howard Gardner. Gardner’s work in multiple intelligences is an important foundation for anyone studying personality assessments.
- The Effective Executive: The Definitive Guide to Getting the Right Things Done by Peter Drucker. Drucker’s book is often required in management and leadership courses.
- The Bugaboo Review: A Lighthearted Guide to Exterminating Confusion about Words, Spelling and Grammar by Sue Sommer. This is a fun book to teach spelling and grammar.
- Between You and I: A Little Book of Bad English by James Cochrane. This is helpful book to teach grammar.
- Eats, Shoots, & Leaves: The Zero Tolerance Approach to Punctuation by Lynne Truss. This is another fun book to explain the importance of punctuation.
- It’s Not You It’s Your Personality: Skills to Survive and Thrive in the Modern Workplace by Diane Hamilton and Toni Rothpletz. This is a book written by my daughter and me. It explains all of the top personality assessments and helps readers understand how to get along with other people at work.
- The Elements of Style by William Strunk. This is a classic book on how to write correctly. Most authors keep a copy of this.
- On Writing Well: The Classic Guide to Writing Nonfiction by William Zessner. I like how Zessner teaches writers to write in a simple way.
- The Online Student’s User Manual: Everything You Need to Know to be a Successful Online Student by Diane Hamilton. This book will help new and continuing students to be successful in online classes.
- Entreleadership: 20 Years of Practical Wisdom from the Trenches by Dave Ramsey. This book contains a compilation of things that managers or entrepreneurs should know but may have never learned.
- Top 30 Links for the Successful Entrepreneur
- Have Some Fun with Some Common Grammar Mistakes
- The Happiness Advantage: Not What I Expected … It was Better
- Top 10 Companies Code of Ethics and Conduct
- Top 10 Company Mission Statements
- Changing the Way Students Perform Online Research
- Free Way to Determine Personality Type and Job Preferences
HR professionals within organizations have given personality assessments to potential employees for many years. I was asked to take a personality assessment for a pharmaceutical sales job in 1987. The changes I have noticed since that time include the type and frequency of personality tests given. What also may be trending is the fact that leaders of schools have become more interested in personality assessments. In the Wall Street Journal article Business Schools Know How You Think, but How Do You Feel, author Melissa Korn explained, “Prospective MBA students need to shine by showing emotional traits like empathy, motivation, resilience, and dozens of others.” Schools may be interested in these traits because organizations value these traits. Korn also explained, “Measuring EQ-or emotional intelligence quotient-is the latest attempt by business schools to identify future stars.”
I find this trend to be particularly interesting because I teach business, I am a qualified Myers Briggs instructor, a certified EQ-i instructor, and I wrote my dissertation on the relationship between emotional intelligence and sales performance. I have also witnessed that online schools have placed more importance on personality assessments. Many of my first-year students must take a Jung-like personality test. Many of my undergraduate and graduate business students have to assess their EQ.
I think it is important for these personality preference and emotional intelligence issues to be addressed in online courses. Some of the things that may hurt a graduate’s chance of obtaining is job include having poor self-assessment skills, poor interpersonal skills, and a lack of concern for how they are perceived by others.
When I was in pharmaceutical sales, they rated us each year on our concern for impact. It was such an important part of what they believed made us successful in the field, that there were consequences to poor judgment and rude behavior. In the book, It’s Not You It’s Your Personality, there is a chapter regarding concern for impact, as well as one for Myers Briggs MBTI, Emotional Intelligence, DISC, and many other personality assessments that may help young adults in the workplace. One of the universities for which I teach requires students to read this book in a foresight course.
It is important for online students to learn about these assessments because employers use them. Some personality traits stay with us throughout our lives. The MBTI is an example of an assessment that determines preferences that may not change. This assessment may be helpful to students who are not sure about career paths. Other assessments like the EQ-i determine emotional intelligence levels. The good news about emotional intelligence is that it may be improved. Marcia Hughes has written several books about how to improve EQ in the workplace. The savvy online students will work on developing their EQ and understanding personality preferences before they graduate. By being proactive, students may have a better chance of being successful in a career that matches their personality preferences.
- Jobs and Education Choices Based on Myers Briggs
- The Emotionally Intelligent Online Student
- Schools Focusing on Career Path
- MBTI and VARK Importance to Learning
- More Education Required for Employment
- Degree Programs Based on MBTI
- It’s Not You It’s Your Personality
- How to Get a Job Based on Understanding Introverts and Extraverts